Frequently asked Questions
This section answers the key questions most people have so you understand how the platform works, what to expect, and how to move forward with confidence.
If you still have questions, feel free to reach out. We’re here to help.
General
Is this confidential?
Yes. Your responses are completely private and handled with discretion. We do not share your information publicly, and you are only connected with relevant specialists based on your needs.
What happens after I complete the Q&A?
Once you complete the confidential sexual wellness Q&A, our system matches you with a curated selection of trusted professionals based on your needs and location. You’ll receive a shortlist of recommended specialists, each offering a free 10 minute consultation to help you take the next step comfortably.
Do I have to book a session?
No. There is no obligation. You can explore your options first and decide if and when you’d like to connect with a specialist.
What does it cost?
Completing the Q&A and being matched with specialists is free. If you choose to engage with a specialist, they will outline their own pricing directly.
What if I’m not sure what my issue is?
That’s exactly what the Q&A is designed for. You don’t need to have the answers we help you clarify what’s going on and guide you to the right type of support.
Is the process private and secure?
Absolutely. Your responses are encrypted and never shared publicly. Only you and the professionals you choose to contact will have access to your information. We prioritise your privacy at every stage of the process.
What kind of support can I expect from the specialists?
Each professional on our platform has been carefully vetted and is experienced in sexual wellness care. They provide compassionate, expert advice tailored to your unique situation whether you’re looking for therapy, medical guidance, or general support.
Does this platform provide advice or treatment?
No. This platform does not provide medical or therapeutic advice. Its role is to facilitate connections between individuals and relevant specialists who can provide support.
Why should I use this platform instead of searching on my own?
We take the guesswork out of finding trusted, qualified specialists. Our platform pre-screens every provider and matches you based on your specific needs, so you can skip endless searching and feel confident in your choices.
Can I stay anonymous?
You can remain largely anonymous throughout the process. We only require a first name and email address so we can communicate with you and send your recommended options. Your information is handled with discretion and is not shared publicly.