Last updated: 1st June 2026

Orgasmic Wellness respects your privacy and understands the sensitive nature of sexual wellness, intimacy, relationship, health, and wellbeing concerns.

This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, complete forms or questionnaires, contact us, book consultations, join our specialist network, or interact with our platform.

Orgasmic Wellness is committed to handling personal information responsibly, transparently, and with care. In Australia, the Australian Privacy Principles govern the collection, use, disclosure, management, access, and correction of personal information for organisations covered by the Privacy Act.

1. Who We Are

This website is operated by:

Orgasmic Wellness Pty Ltd
Website: www.orgasmicwellness.com
Email: enquiry@orgasmicwellness.com

2. Information We Collect

We may collect personal information when you:

• complete a guided questionnaire or form
• contact us through the website
• request support or guidance
• book a consultation or call
• join or enquire about the specialist network
• subscribe to updates or resources
• interact with our website, emails, or online services

The information we collect may include:

• name
• email address
• phone number
• country, location, or time zone
• relationship status or support preferences
• areas of concern or interest
• questionnaire responses
• consultation or booking details
• provider profile information
• messages or enquiries you send to us
• technical information such as IP address, browser type, device type, and website usage data

Some information you provide may relate to sexual wellness, health, relationships, emotional wellbeing, or personal circumstances. This may be considered sensitive information. Sensitive information generally receives a higher level of privacy protection under Australian privacy law.

3. Why We Collect Information

We collect personal information to:

• respond to your enquiries
• help guide you toward relevant support options
• review Guided Q&A responses
• suggest suitable specialist pathways
• help you connect with specialists
• manage bookings or online consultations
• administer specialist profiles and provider network participation
• improve the platform and user experience
• send relevant updates, resources, or communications
• manage website security, fraud prevention, and spam protection
• comply with legal, administrative, or operational obligations

We only aim to collect information reasonably necessary for the operation of the platform and the services we provide. Australian privacy guidance states that organisations should only collect personal information reasonably necessary for their work, and consent is generally required for sensitive information.

4. Guided Q&A and Support Pathway

If you complete the Guided Q&A, your responses may be reviewed by the Orgasmic Wellness guided support team.

The purpose of this review is to help identify broad patterns and provide a small number of relevant options or pathways that may best suit your needs.

The Guided Q&A is not a medical diagnosis, therapy, emergency service, or substitute for professional clinical advice.

It is designed to reduce confusion and help guide you toward appropriate support options, which may include medical, therapeutic, sexological, relational, coaching, allied health, or other specialist pathways.

5. How We Use and Disclose Information

We may use your personal information for the purpose for which it was collected, or for directly related purposes you would reasonably expect.

For example, if you complete a questionnaire or request support, we may use your information to review your enquiry, provide relevant next steps, or help connect you with suitable specialists.

We may disclose relevant information to:

• specialists you choose to contact or book with
• service providers who help us operate the website, forms, bookings, email, CRM, payments, or technical systems
• professional advisers, where required
• regulators, authorities, or legal bodies where required by law

We do not sell your personal information.

Australian privacy guidance states that personal information should generally only be used or disclosed for the primary purpose for which it was collected, unless an exception applies; health information may be used or disclosed for secondary purposes with consent or in certain limited circumstances.

6. Specialist and Provider Information

If you apply to join the Orgasmic Wellness specialist network, we may collect information including:

• name
• contact details
• professional title
• qualifications
• specialist type
• business name
• location
• languages
• areas of focus
• biography
• services offered
• consultation rates and session lengths
• booking links or calendar details
• profile images
• signed agreements or onboarding documents

This information may be used to create and manage your public specialist profile, online consultation profile, internal provider network profile, and communications with Orgasmic Wellness.

Information intended for public display, such as your specialist profile, may be visible to website visitors.

7. Bookings, Online Consultations, and Payments

If you book an online consultation or use booking features through the platform, booking and payment-related information may be processed by third-party service providers.

These providers may have their own privacy policies and terms.

Orgasmic Wellness may collect or access information needed to manage bookings, confirmations, payments, follow-ups, cancellations, or support enquiries.

8. Third-Party Services

We may use third-party services to operate parts of the platform, including:

• website hosting
• WordPress plugins
• forms and questionnaires
• CRM systems
• email systems
• booking tools
• payment processors
• analytics tools
• online consultation or telehealth systems
• live chat or support tools

These services may collect, store, or process personal information on our behalf.

Where personal information is disclosed overseas or handled by overseas service providers, additional privacy considerations may apply. Australian privacy guidance includes requirements around cross-border disclosure of personal information.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• operate the website
• remember user preferences
• improve website performance
• understand website traffic and usage
• support security and spam prevention
• assist with forms, login areas, or embedded services

You can usually adjust cookie settings through your browser.

Some embedded content or third-party tools may also use cookies or tracking technologies according to their own privacy policies.

10. Embedded Content and External Links

Our website may include links to external websites, embedded videos, articles, booking pages, payment services, or third-party resources.

External websites may collect data about you, use cookies, or track your interaction with their content.

Orgasmic Wellness is not responsible for the privacy practices of external websites or third-party platforms.

11. How We Store and Protect Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

This may include password protection, restricted access, secure systems, administrative controls, and limiting access to information where appropriate.

However, no online system can be guaranteed to be completely secure.

12. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including:

• responding to enquiries
• managing support requests
• maintaining records
• administering specialist profiles
• complying with legal, accounting, operational, or dispute-resolution requirements

Where information is no longer required, we will take reasonable steps to delete, de-identify, or securely store it as appropriate.

13. Accessing or Correcting Your Information

You may request access to personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete, or out of date.

To request access or correction, contact:

enquiry@orgasmicwellness.com

The Australian Privacy Principles include rights and obligations around access to and correction of personal information.

14. Marketing Communications

If you subscribe to updates or provide your details, we may send you relevant communications about Orgasmic Wellness, resources, platform updates, specialist information, events, or services.

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.

We will not use sensitive information for marketing in a way that is inappropriate, unexpected, or unrelated to the reason it was provided.

15. Children and Minors

Orgasmic Wellness is intended for adults.

We do not knowingly collect personal information from children or minors.

If we become aware that information has been provided by a minor, we may delete it or take appropriate steps to manage it.

16. Emergency and Crisis Disclaimer

Orgasmic Wellness does not provide emergency assistance, crisis counselling, urgent medical care, or urgent mental health support.

If you are in immediate danger, experiencing a medical emergency, or need urgent mental health support, contact emergency services or a crisis support service in your country.

17. Complaints

If you have concerns about how your personal information has been handled, please contact us first so we can review and respond.

Email:

enquiry@orgasmicwellness.com

If you are in Australia and are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with the revised date.